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<DIV style="FONT-SIZE: 20px; MARGIN: 20px; FONT-FAMILY: '黑体';">“最多跑一次”是民心工程</DIV>
<DIV style="FONT-SIZE: 12px">作者：刘清华 来源：网络投稿 添加日期：17年07月04日</DIV>
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<p> 沈阳将搭建政务服务移动信息平台：在线咨询、网上办理、证照寄送实现“零上门”；6月、9月底前分别公布前两批“最多跑一次”事项清单……今年年底前实现企业和群众到政府部门办事“最多跑一次”的目标。（新民晚报 2017年6月30日）</p>
<p> 实际上，吐槽到政府部门办事手续冗繁、耗时长、重复工作多已经不是第一回了，特别在反“四风”之前，进门难、办事难、脸色难看等问题更是普遍。政府部门作风问题是让老百姓吐槽的重灾区，产生的原因也是多方面的。比如，个别干部党性意识淡薄，服务宗旨意识不够，贪图享乐，个人利己主义又太强，而相对来看，领导重视程度不够、监管不到位更是放任了这种问题的无肆蔓延。要让政府部门干部形象得以改观、政府部门作风问题得到解决，从老百姓的角度出发，力图让老百姓办事更方便、更省时省事，搭建政务服务移动信息平台，比如在线咨询、网上办理、证照寄送实现“零上门”等无疑就是最好的方法。当然，要想这种方式取得积极效应，就要从多方面细化考虑，抓大不放小，做好线下服务工作，例如采取事后评价功能，对在线服务的质量采取打分评价方式，对服务不到位、质量不高的要及时查找原因，进行整改，并提出解决方法以不断提升“最多跑一次”的质量。另外，要加大网络维护能力。要聘用专业的网络管理员，及时有效的对系统进行维护，要避免出现个人信息泄露等负面问题出现，保证老百姓在线上享受到贵宾待遇，得到真正的便利。无论如何，“最多跑一次”都是照耀在党性下的民心工程，是为了最大限度的做好为人民服务功能，值得点赞。相信，我们政府部门常常换位思考，树立牢固的服务意识、宗旨意识，定能不断创新，干出更多的实事。（文/刘清华）</p>
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